This Privacy Policy explains how Water's Edge Medical Clinic & Spa(“we,” “us,” or “our”) collects, uses, protects, and shares your information when you visit our websites, submit a form, or communicate with us. By using our site or providing your information, you agree to this policy.
What information we collect
We collect information you provide directly — your name, phone number, email address, date of birth, ZIP code, appointment preferences, and any details you share in a form or message. We also automatically collect basic technical and usage data (such as device type, pages visited, and general location) through cookies and analytics/advertising tools.
How we use your information
We use your information to schedule and confirm appointments, respond to your inquiries, provide and improve our services and marketing, send the messages you opted into (including SMS), and meet legal and regulatory obligations.
SMS / text messaging & opt-in
If you provide your mobile number and check the SMS consent box (or opt in by another clear action), you agree to receive text messages from Water's Edge Medical Clinic & Spa — such as appointment confirmations, reminders, scheduling, and, where you agreed, occasional offers.
- Consent to receive texts is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to unsubscribe at any time, or HELP for help.
We do not sell, rent, or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. Your SMS consent stays with us.
Cookies & tracking
We use cookies and similar technologies, including the Meta (Facebook) Pixel, to understand how our site is used and to measure advertising. You can control or disable cookies through your browser settings.
How we protect your data
We use reasonable administrative, technical, and physical safeguards to protect your information — including encryption in transit (HTTPS), access controls, and trusted, vetted service providers. No method of transmission is 100% secure, but we work to keep your data safe.
How we share information
We do not sell your personal information. We may share it only with trusted service providers who help us operate (scheduling, messaging, and analytics platforms), strictly to provide services on our behalf, and as required by law. As stated above, mobile opt-in data is never shared for third-party marketing.
Protected health information (HIPAA)
Health information you share while receiving care is handled in accordance with applicable law, including HIPAA where it applies. Information submitted through marketing forms before you become a patient is treated under this Privacy Policy.
Your rights & choices
You may request access to, correction of, or deletion of your information; unsubscribe from texts (reply STOP) or emails at any time; and update your contact details by reaching us below.
See also our Terms of Service.